How To Update My Payment Method – Forethought

You may need to update your credit card information in your account for a variety of reasons:

One or more of your subscription payments failed
Your card on file expired, and you would like to replace it
You would like to use a different card for various other reasons

Updating your card for any of these reasons requires that you replace and re-enter the card info in your account. This applies even in the case of a failed payment where you would like to continue use of the same credit card.

In the event of a failed payment, your credit card will NOT be charged again until you re-enter the card information using the following steps.

Steps to update your payment card:

Hover over your business name and select Manage Business Account
On the Business Management page, select Payment Method and then click Manage My Payment Methods
On the Your subscriptions page, select Edit billing information
On the Billing information page, select Use a different card
One the Billing information page with the sub-heading Use a different card, re-enter your card information and Save